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April 19, 2021

Stacey Abrams on How to be More Persuasive

Stacey Abrams, activist, lawyer, and politician, is the first Black woman to run for governor for Georgia and come within 55,000 votes of winning. She was instrumental in helping Georgia Democrats to succeed in the 2020 presidential race and the 2021 Senate runoff. Abrams’s strategy for success is to use powerful words for anyone to achieve success.

As the author of a political thriller, Abrams believes the way to be more persuasive is to tell a story and make the narrative about your audience. People tend to be more receptive when they can see themselves in that situation. If the person you’re addressing is a victim of circumstance or can benefit from it, they want to know what you have to say. Abram’s strategy is effective for getting voters to the polls and for anyone in the business sector.

Abrams uses the literary concept of in media res, the Latin term for “in the middle of things.” Get to the issue first, then go back to what the cause was. People respond when you begin with the problem then go back to how they arrived in the situation. Part of her strategy is never to have misconceptions about her audience. By sharing her beliefs with an audience that didn’t necessarily agree with her views, she convinced people to consider what she had to say. She scheduled appearances at Democratic events, but her strategy involved engaging audiences with different interests and ideas.

Stacey appeared at Sci-Fi events, local gun shows, and advertised on country music radio stations. A lot of politicians only seem at events geared toward their political party. Stacey believes that we often tell people they aren’t allowed to hear what we have to say. She wanted people to listen to her message. If they disagreed, they still had the chance to make up their minds. It’s more effective to be persuasive by continuing to get the message out. Don’t speak to the audience once, then go away.

The same principle applies in business. The average person has to see an ad seven or more times before they buy a product. Stacey’s persistence and determination to help fellow Democrats win their elections played a significant role in electing Jon Ossoff and Raphael Warnock. It’s the storyteller’s responsibility to tell the audience the whole story, not just one chapter.

March 9, 2021

Preventing Burnout and Protecting the Mental Well-Being of Your Employees

Employee burnout is the recent workplace epidemic. It shows up in different correlated signs such as irritation, disrupted sleep, exhaustion, and headaches. These physical, emotional, and mental disruptions are effects of burnout. Having been a burnout victim, Paula Davis has since founded the Stress and Resilience Institute and authoring Beating Burnout at work to give insight on how to avoid the same fate.

Stress at a workplace is subject to discussion, as many believe that it is impossible to have a stress-free- work environment, as is life. However, putting necessary measures in place creates a safe environment for addressing issues before they get out of hand.

Lack of support from leaders, in-effective communication, unreasonable deadlines, unfair treatments, blurred boundaries between home and workplace, unclear job expectations are the major causes of employee burnout in workplaces.

How to Prevent Employee Burnout in Workplaces

We live most of our lives in our heads; making it an inhabitable place is the first significant step to a healthy functioning person. As most of the attributes are mostly intangible, having a degree of emotional intelligence, including self-awareness, curiosity, and courage, are significant prerequisites. Taking the following steps to ensure safe working atmospheres for high productivity;

Encourage Paid Time Off; Employees do not utilize their time off because they know of the many company policies on holiday pay cuts. Reforming such company policies encourage increased productivity, and it’s most likely to motivate them.
Having Wellness Programs and Health Insurances; Perks of being alive is critical for injuries, health disruptions, and even death. Checking on their welfare by emphasizing additional wellness resources, financial wellness resources, fitness programs, etc., fosters an excellent long-term employee-employer relationship.
Having Wellness Programs and Health Insurances; Perks of being alive is critical for injuries, health disruptions, and even death. Checking on their welfare by emphasizing additional wellness resources, financial wellness resources, fitness programs, etc., fosters an excellent long-term employee-employer relationship.
Creating a positive conflict environment: Having hall meetings, period to period surveys about the work setting encourages positive feedback and actionable consequences. Laura Delizonna, a Stanford University instructor, author, and speaker, states that psychological safety is not about being friendly and polite but transparent and authentic. This attribute breeds a constructive ground for the positive feedback.

Employee burnout affects both the employee and the employers alike. Approaching the issues through prevention saves both parties the unlikely aftermath. The meaningful collaboration eventually breeds growth for those involved.

February 15, 2021

The Importance of Humor in a Leadership Position

When asked to name quintessential leadership qualities, most folks will mention strength, courage, wisdom, and compassion. These are all important attributes, but there’s another key social skill that is often overlooked. Humor, or the ability to make people laugh, is the oft-forgotten quality.

A serious leader who never cracks a smile will have a hard time connecting with employees. They’ll struggle to build the warm, human relationships that strengthen a team. Humor is the balm that loosens up the meeting room and allows true connections to take place. Here are four concrete benefits of using humor to boost leadership.Build Trust

Would you trust a person who never laughs? It’s difficult to acknowledge your shared humanity with someone who’s hopelessly serious all the time. When employees see that you’re a full-fledged person just like them, they’ll find it easier to trust you.

Encourage Open Dialogue

If your meetings are too serious, then it can be hard for people to break the ice. Your employees might have questions, concerns, or ideas that they’re too nervous to express because of an overly tense atmosphere. Just by cracking a joke, you can lighten the mood and invite people to speak their minds.

Improve Employee Morale

A serious workplace is rarely a fun place to be. When employees feel they have to check their sense of humor at the door, they’ll be counting the hours until they can go home and return to their normal selves. By making it clear that laughter is encouraged, you’ll make everyone happier to be in the office.

Boost Performance

When you use humor to your advantage as a leader, you create a better working environment. This, in turn, makes your entire team more productive. Collaboration will increase as people truly enjoy working together in the lighthearted atmosphere you’ve created. People will work harder because they’ll be pleased with their working relationships. All this will improve your team’s overall performance.

Running a business is a serious matter. That’s why you should get serious about injecting some humor into the workplace. Not only will it make you a better leader, but it will also make your job (and everybody else’s job) a lot more fun.

For more information, check out Nhcc.us

October 31, 2020

Leadership Lessons from the CEO of Waze

If you haven’t heard of the hit app Waze, I’ll quickly break it down for you. Waze is a company and app for your smartphone that makes driving easier. It can tell you about potential traffic delays, give you the most optimal route for getting to where you wanna go, and even allow you to set up carpools. Like any successful business, it took time and hard work to get where they are now. They didn’t always make the right decisions or handle situations perfectly while on their way to the top. Noam Bardin, the CEO of Waze, has learned a lot since Waze first began, and understands that the lessons he’s learned can be used to help other entrepreneurs succeed in their endeavors, especially in a world where we’re living with the COVID-19 pandemic. Here are a few leadership lessons from Noam Bardin, CEO of Waze.

Early Adopters Aren’t Always Helpful

When it comes to releasing a product into the world, such as Noam did with Waze, you’re going to have early adopters who are on board for the concept and those who tend to wait it out and see what those early adopters have to say. Noam believes that while early adopters are great, they’re not always as helpful as you might hope when you’re trying to determine the needs of a wider audience. You’ll likely have to work hard in order to bring early adopters on and it’s important to stay vigilant as making that leap from early adopters to a mainstream audience is where things really begin to escalate in difficulty, especially as something that an early adopter loves about your product may not work for a wider audience.

Be Willing To Let People Go If They’re Not Cutting It

When first starting your business venture, you may bring on a small team of passionate individuals to help you reach your goals and make your dreams a reality. While that small group may be integral to your business now, remember that this might not always be the case. For example, you may have a team member who performed exceptionally well when your company was only made up of 15 or so individuals. Once you become larger, it’s possible they just won’t perform to that same capacity. Everyone has different strengths and weaknesses in the business world, so you have to be willing to let a teammate go if they’re just not the right fit for your business any longer.

Take Your Time Discovering Your Passions

When you’re in your 20s and fresh out of college, you’ll likely be thinking about your big business plan that’s going to set you up for life. Noam believes that at that age, you should take the time to find yourself and what you’re passionate about instead of focusing on your career. You may find that what your original business plans are something you don’t care about at all, and instead create a vision of something you’re truly passionate about.

August 3, 2020

Fostering Self-Discipline as a Leader

When you’re in a leadership position, not only do you set an example for all of your subordinates, but you’re also responsible for a lot more than the regular employee. It stands to reason that you should be good at disciplining yourself so that you can attain more of the goals that you have set out for yourself. In fact, fostering self-discipline will not only make you happier and help you reach your goals more quickly, but it also helps you set out some of the best examples for your employees so that they too achieve more, thereby making everyone around them more successful and helping your company thrive. Here are some ways that you can get yourself in the habit of using self-discipline.

Work on Your Weaknesses

We all have shortcomings, but developing self-discipline is about learning how to overcome them. It’s easy to do the things that are fun or come easily for us, but it’s a lot harder to develop the skills in areas where you struggle. If you want to be more productive, you should work on your weaknesses because they’re often a lot easier to overcome than what you might think. Plus, you’ll reap the rewards many times over when you show yourself and your employees that it’s possible to move past weaknesses.

Make Goals and Execute

If you want to know where you’re going, you need a road map with destinations. Making clear goals is easy for some, but you need to be able to put it into practice. Write down your goals and the steps you’ll take every day or week to accomplish them.

Don’t Cut Yourself Short

Some people think that there’s a limit to how long they can do something or how hard they can work. Those people often put limits on themselves, and then they only live up to the caps that they’ve arbitrarily placed on themselves. Give yourself plenty of room to grow by not putting caps on your willpower and ability to work.

If you’re trying to develop self-discipline as a leader, it’s a worthy goal, and you’ll probably find that you’re living a happier life when you do because you’ll achieve your goals and inspire your employees to achieve theirs.

November 25, 2015

Emotional Intelligence Now Considered Key Leadership Skill

Emotional intelligence is a pretty recent concept. It was coined in 1990 in a research paper by John D. Mayer of UNH and Peter Salovey of Yale. It was later defined by Mayer in the Harvard Business Review thusly:

“From a scientific (rather than a popular) standpoint, emotional intelligence is the ability to accurately perceive your own and others’ emotions; to understand the signals that emotions send about relationships; and to manage your own and others’ emotions. It doesn’t necessarily include the qualities (like optimism, initiative, and self-confidence) that some popular definitions ascribe to it.”

Almost a decade later, Rutgers psychologist Daniel Goleman established the important connection between emotional intelligence and business leadership. In HBR’s 1998 article, “What Makes a Leader,” he states that the most effective leaders all have a high degree of emotional intelligence. IQ and technical skills are irrelevant when it comes to reaching an executive position.

Emotional intelligence has five major components:

Self-awareness
Self-regulation
Motivation
Empathy for others
Social skills

Each of these components allow people to recognize, learn from, and connect with other people’s mental states.

According to HBR, understanding what constitutes emotional intelligence is important not only because it is so central to leadership, but because people who are strong in some components of it may be lacking in others. One example used by Salovey during a 2010 leadership conference was Bill Clinton, who was remarkable in his empathy yet devoid of self-control.

Mayer and Salovey coined the term “emotional intelligence” the same year that the functional magnetic resonance imaging machine was invented. For the first time, people could look at what was happening in the brain while it was functioning. Golemans extensive work on the subject of emotional intelligence is infused with findings from these studies. With that research Goleman and others have been able to further establish the connection between emotional intelligence and leadership.

They’ve been able to understand what physically happens to the brain when you understand what another person is saying, for example. They’ve also found definitively that emotions like anger can lead to bad decision making and that sometimes things like flattery simply do not work. All of these modes of research lead to a simple conclusion. In order to be a better leader you need emotional intelligence of a high degree.

There are still some counterarguments though, notably a Wharton progessor named Adam Grant who has reported that there is a lack of correlation between tests results measuring emotional intelligence and business results. His methods are obviously contested by Goleman and others.