emotional intelligence | Thierry Dentice Leadership

Tag: emotional intelligence (page 1 of 3)

April 19, 2021

Stacey Abrams on How to be More Persuasive

Stacey Abrams, activist, lawyer, and politician, is the first Black woman to run for governor for Georgia and come within 55,000 votes of winning. She was instrumental in helping Georgia Democrats to succeed in the 2020 presidential race and the 2021 Senate runoff. Abrams’s strategy for success is to use powerful words for anyone to achieve success.

As the author of a political thriller, Abrams believes the way to be more persuasive is to tell a story and make the narrative about your audience. People tend to be more receptive when they can see themselves in that situation. If the person you’re addressing is a victim of circumstance or can benefit from it, they want to know what you have to say. Abram’s strategy is effective for getting voters to the polls and for anyone in the business sector.

Abrams uses the literary concept of in media res, the Latin term for “in the middle of things.” Get to the issue first, then go back to what the cause was. People respond when you begin with the problem then go back to how they arrived in the situation. Part of her strategy is never to have misconceptions about her audience. By sharing her beliefs with an audience that didn’t necessarily agree with her views, she convinced people to consider what she had to say. She scheduled appearances at Democratic events, but her strategy involved engaging audiences with different interests and ideas.

Stacey appeared at Sci-Fi events, local gun shows, and advertised on country music radio stations. A lot of politicians only seem at events geared toward their political party. Stacey believes that we often tell people they aren’t allowed to hear what we have to say. She wanted people to listen to her message. If they disagreed, they still had the chance to make up their minds. It’s more effective to be persuasive by continuing to get the message out. Don’t speak to the audience once, then go away.

The same principle applies in business. The average person has to see an ad seven or more times before they buy a product. Stacey’s persistence and determination to help fellow Democrats win their elections played a significant role in electing Jon Ossoff and Raphael Warnock. It’s the storyteller’s responsibility to tell the audience the whole story, not just one chapter.

March 9, 2021

Preventing Burnout and Protecting the Mental Well-Being of Your Employees

Employee burnout is the recent workplace epidemic. It shows up in different correlated signs such as irritation, disrupted sleep, exhaustion, and headaches. These physical, emotional, and mental disruptions are effects of burnout. Having been a burnout victim, Paula Davis has since founded the Stress and Resilience Institute and authoring Beating Burnout at work to give insight on how to avoid the same fate.

Stress at a workplace is subject to discussion, as many believe that it is impossible to have a stress-free- work environment, as is life. However, putting necessary measures in place creates a safe environment for addressing issues before they get out of hand.

Lack of support from leaders, in-effective communication, unreasonable deadlines, unfair treatments, blurred boundaries between home and workplace, unclear job expectations are the major causes of employee burnout in workplaces.

How to Prevent Employee Burnout in Workplaces

We live most of our lives in our heads; making it an inhabitable place is the first significant step to a healthy functioning person. As most of the attributes are mostly intangible, having a degree of emotional intelligence, including self-awareness, curiosity, and courage, are significant prerequisites. Taking the following steps to ensure safe working atmospheres for high productivity;

Encourage Paid Time Off; Employees do not utilize their time off because they know of the many company policies on holiday pay cuts. Reforming such company policies encourage increased productivity, and it’s most likely to motivate them.
Having Wellness Programs and Health Insurances; Perks of being alive is critical for injuries, health disruptions, and even death. Checking on their welfare by emphasizing additional wellness resources, financial wellness resources, fitness programs, etc., fosters an excellent long-term employee-employer relationship.
Having Wellness Programs and Health Insurances; Perks of being alive is critical for injuries, health disruptions, and even death. Checking on their welfare by emphasizing additional wellness resources, financial wellness resources, fitness programs, etc., fosters an excellent long-term employee-employer relationship.
Creating a positive conflict environment: Having hall meetings, period to period surveys about the work setting encourages positive feedback and actionable consequences. Laura Delizonna, a Stanford University instructor, author, and speaker, states that psychological safety is not about being friendly and polite but transparent and authentic. This attribute breeds a constructive ground for the positive feedback.

Employee burnout affects both the employee and the employers alike. Approaching the issues through prevention saves both parties the unlikely aftermath. The meaningful collaboration eventually breeds growth for those involved.

February 15, 2021

The Importance of Humor in a Leadership Position

When asked to name quintessential leadership qualities, most folks will mention strength, courage, wisdom, and compassion. These are all important attributes, but there’s another key social skill that is often overlooked. Humor, or the ability to make people laugh, is the oft-forgotten quality.

A serious leader who never cracks a smile will have a hard time connecting with employees. They’ll struggle to build the warm, human relationships that strengthen a team. Humor is the balm that loosens up the meeting room and allows true connections to take place. Here are four concrete benefits of using humor to boost leadership.Build Trust

Would you trust a person who never laughs? It’s difficult to acknowledge your shared humanity with someone who’s hopelessly serious all the time. When employees see that you’re a full-fledged person just like them, they’ll find it easier to trust you.

Encourage Open Dialogue

If your meetings are too serious, then it can be hard for people to break the ice. Your employees might have questions, concerns, or ideas that they’re too nervous to express because of an overly tense atmosphere. Just by cracking a joke, you can lighten the mood and invite people to speak their minds.

Improve Employee Morale

A serious workplace is rarely a fun place to be. When employees feel they have to check their sense of humor at the door, they’ll be counting the hours until they can go home and return to their normal selves. By making it clear that laughter is encouraged, you’ll make everyone happier to be in the office.

Boost Performance

When you use humor to your advantage as a leader, you create a better working environment. This, in turn, makes your entire team more productive. Collaboration will increase as people truly enjoy working together in the lighthearted atmosphere you’ve created. People will work harder because they’ll be pleased with their working relationships. All this will improve your team’s overall performance.

Running a business is a serious matter. That’s why you should get serious about injecting some humor into the workplace. Not only will it make you a better leader, but it will also make your job (and everybody else’s job) a lot more fun.

For more information, check out Nhcc.us

February 14, 2020

Master Your EQ to Enhance Your Leadership Capabilities

EQ, or emotional intelligence, has become a popular topic among leaders and managers in recent years for good reason. While this skill was largely overlooked throughout the past several decades, it’s getting a much-needed resurgence while propelling effective leaders to new heights and creating unstoppable teams.

Emotional intelligence is the ability to manage yourself and your relationships effectively and is closely linked with performance and success. Use the following tips to enhance your skills to more effectively lead your team to success.

Be Self-Aware

Self-awareness is a crucial skill to have as a leader. You must be aware of your actions, how you come across to your team, and how you express yourself in certain situations. In addition to knowing how you will react to situations, you must be aware of what triggers your emotional responses. These aspects together can give you a clear picture of how to best control these actions to lead your team towards a healthier future instead of regressing. Be open to criticisms and use them as a basis to improve and develop your skills.

Be Socially Aware

Social awareness involves a sensitivity to another person’s feelings and emotions as well as your own willingness to be respectful. With more knowledge about how other people may react, you can compose a professional response without batting an eye. If your company implements a new policy that may trigger a negative reaction within your team, you can prepare them in a way that is respectful, ensures their concerns are heard, and you can make the proper adjustments to maintain efficiency.

Facilitate Collaboration

With a higher emotional intelligence, it’s possible to improve day-to-day interactions amongst those on your team. A higher EQ means you can manage larger teams more effectively by helping others work together and to motivate them to work harder in a way that inspires instead of threatens. The happier your team is the more it will show in their work. Once you prove the worth of your EQ to the team as a whole you can teach others to do the same to create a positive and productive workforce that truly values its employees.

July 30, 2019

Tips on Recovering from Failure

When we think of leaders and successful people, we usually just picture them in their successes. Seldom do we think of their failures. Failure can cause emotional pain and embarrass us, but the silver lining of failure is that it is an opportunity to grow and enrich our lives both personally and professionally.

The first gift of failure is humility. Acknowledging a mistake and/or failure takes us to a place of vulnerability. Admitting to it is powerful and helps us to affirm that we want to do the correct thing, in the case of wrongdoing, or to do better if we fell short. Humility is also a reminder that as humans, we are social and need to rely on one another.

Another gift of failure is compassion. Admitting to mistakes can be unbearably embarrassing, painful, even, but that embarrassment can increase our compassion for others. Research has shown that we tend to focus more on ourselves when we are successful and have achieved a higher status. The vulnerability of failure opens us up to connecting with others. Sally Blount, a contributor to Forbes, puts it best: “It turns out that engaging in the small joys and comaraderies of everyday life is one of the best ways to soothe a chastened ego.”

One of the best ways to recover from failure is to keep an openness to learning. Many people find they learn best through experience, and that includes experiencing failure. Of course, this isn’t easy, as we tend towards safety and comfort. The combination of humility and compassion helps us learn and better connects us with others. While success may increase confidence, it is failure that builds wisdom.

July 31, 2018

Four Ways to Apply Emotional Intelligence in Leadership

Emotional intelligence allows us to be more aware of our feelings and behaviors and those of others. Because of this, it’s an essential trait of strong leaders. Here are four ways emotional intelligence is an asset in the workplace.

Know Yourself

While the first thing that comes to mind when thinking of the term “emotional intelligence” may have to do with the ability to understand and empathize with others, it is critical first and foremost that you know yourself. A lack of self-awareness translates to a lack of capacity for growth; you must be conscious of your own strengths and worth as well as your own mistakes, flaws, and shortcomings. This will not only help you to understand which areas require your focus regarding growth but will affect how you navigate communicating and negotiating with others by being cognizant of your strengths and weaknesses.

Every Word Counts

People with emotional intelligence can use their intuition and what they know of their relationships with others to determine how they should approach different subjects with different individuals. Emotional intelligence allows for a gauge of different responses and how to calmly and effectively handle these responses. Besides knowing how to respond, people with emotional intelligence also know how to listen.

Control Your Emotions or They Will Control You

There’s much truth to be found in the timeless proverb, “Control your emotions, or they will control you.” This is especially true when conducting oneself as a leader. Once you can properly identify your emotions and standard responses to certain stimuli, you need to practice regulating them to prevent an accidental explosion. Being able to remain stoic and calm in a tense situation is important, but just as important is being able to process and release any negative emotions in a healthy way to avoid buildup.

Walk in Another Man’s Shoes

Emotionally intelligent people can pick up on cues, both verbal and nonverbal, that help them to understand how to interact with different people in different environments effectively. They can consider multiple perspectives and are thus skilled in authentically sympathizing. They have also learned to focus more on understanding than on hasty judgment. Because they understand viewpoints aside from their own, they can give more objective feedback. While ‘walking in another man’s shoes’ may not be possible in the literal sense, leaders who possess this tenet of emotional intelligence are valued for their abilities to listen and respond genuinely.

April 1, 2017

Leading Younger, Junior Employees to Excel

March 22, 2017

3 Ways to Recognize Millennial Leaders in the Workplace

February 15, 2017

3 Ways to Recognize Millennial Leaders in the Workplace

Members of the Millennial Generation are coming of age, joining the workforce and preparing to lead our society as we continue make progress in the 21st century. Millennials have entered corporate America at a great disadvantage in terms of economic adversity, diminished prosperity and political dissonance; thus far, however, they are holding their own.

The time has come to recognize Millennial leadership, and there is a lot to like in this regard. Millennials tend to embrace technology and diversity. They are also connected and in touch with social issues; they seek validation in relation to their opinions and are resourceful for the most part. Millennials enjoy lifelong learning processes and feel very comfortable working in teams.

Here are three observations that business owners and executives can apply for the purpose of recognizing future Millennial leaders:

1 – Spotting Quiet and Natural Born Leaders

Quiet and unassuming leaders have emerged throughout history mostly because their peers have sought their leadership. One of the keys to recognizing these quiet leaders is by taking into account their small accomplishments, which tend to be numerous. Another trait of these leaders is that they listen and read more than others; in the case of Millennials, who are known to be chatterboxes on social media, quiet leaders mostly take time to read updates and act upon them as necessary.

2 – Intelligent Feedback

For the most part, Millennials are not afraid of voicing their opinions on just about everything; this is part of their social process. For this reason, employers should provide their Millennial staff with tools such as Slack and Microsoft Teams, which combine the best of corporate communications with project management and social media features. Reviewing the feedback and messaging threads on these tools can help employers spot budding leaders by focusing on team members who provide constructive criticism, respond to every interaction, analyze with intent, and give praise when it is wise to do so.

3 – Assimilation of Corporate Culture

The norms and expectations of a business enterprise define its culture. Observing how Millennials navigate corporate culture can provide a glimpse into their leadership potential. Employees who seem to embrace corporate culture should be encouraged to participate in planning and operational meetings where they are invited to provide their personal input. If their ideas are in line with company culture, they may be ready to take on a more prominent business role with greater responsibilities.

January 20, 2017

5 Key Tips for Introverts In Leadership Positions

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