Jamie Dimon, Chairman and CEO of JPMorgan Chase discussed the most effective ways to become and maintain leadership in his most recent conference appearance in New York City. Below are Dimon’s top ways to achieve a higher level of leadership.
In order to build and foster a culture of trust between leaders and other employees, Dimon makes a point for leaders to not only share much of the information with others, but to also not engage in hiding bits of valuable information from employees. Interestingly enough, the Chairman and CEO of JPMorgan Chase that the two way conversation of sharing information is the key when it comes to cultivating this trust relationship.
As a means to include employees who both may feel as though they are in the dark about certain business related initiatives, sharing information such as strategy or the company’s changed financial status is an effective, inclusive way to interact with your employees
2. Deal with problems as they arise
Leaders should also consistently encourage open communication among employees regardless of the situation. Basically, no one should feel uncomfortable to express their thoughts, concerns, or problems at any given time.
Speaking up during a team or company wide meeting sparks internal discussions that can improve a certain situation or prevent a problem. Dimon reaffirms that as a result of leaders fostering a comfortable environment where everyone feels comfortable enough to speak up, this will create a more open dialogue company wide.
3. Understand your business
With the constant changes and mishaps in any business, it can be common for leaders to be out of touch or even disconnected from the needs of their employees. While this is a difficult to achieve, it is important for leaders to connect or touch base with employees of all levels or departments to gain a better understanding of how the organization can improve.
“You don’t sit in your office by yourself and somehow you make big decisions because you read something carefully,” Dimon said. “Talk to your people. … Ask them what you can do better.”