More so than simply just speaking in an effective or polite manner, effective communication is based on qualities related to understanding the other party, active intelligence, and most importantly, emotional intelligence. Similar to what or how you say something can attribute or deter from one’s character, keeping in mind that leadership is indeed a privilege that will allow you to not only lead a team to its full potential, but is also a challenge or a goal that you should try to achieve everyday.
Be Mentally Present
As you go throughout the day from meeting to meeting, connecting with your team even for a few minutes a day can be a difficult task when leaders are emotionally drained. Regardless of how tired or completely worn out you may be, maintaining engagement in either work or personal conversations for a certain amount of time will create a more comfortable social environment for your team.
Fostering an open, comfortable atmosphere on the team produces efficient, intelligent communication throughout various members on the team. Building a great team with support, proper training, and open-mindedness is one of the fundamental qualities of a great leader, regardless of industry, field or department.
A useful way to guide a conversation centered around an exchange of ideas is to lead a conversation with a specific topic or goal in mind. This way, you can better decipher the strengths and areas of improvement moving forward.
Let others speak
Actively listening complements asking the right questions to initiate a healthy, robust social environment geared towards an exchange of ideas, opinions and strategic approaches to a certain problem. During the conversation, make an effort to not think about what you’re going to say–instead, take the time to let others lead the conversation while you actively listen.
Although this is often deemed as unnecessary or frivolous, learning how to utilize emotional intelligence in your day to day leadership tasks is imperative to long-term success on your team. Exhibiting qualities such as self-awareness, discipline and empathy all collectively shape a leader who is prepared for any positive or unexpected business situations.
Remember, you are the face of the team. Even if you are very stressed about a business deal, meeting, or client, be sure to stay calm during anything that may come your way. Along with delivering said words with a relaxed tone, using appropriate language throughout this process will also ease the nerves of your team members.